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» About Us » Testimonials

Testimonials

At Helping Hands Foundation, we take great pride in treating your family like our family. Our experienced care coordinators will guide you to the best community resources, senior communities or care providers that fit your needs, and your budget. We invite you to read through helpful testimonials from some of the many families that we have assisted in their search for senior living options.

Sean and his clients

“This is a picture of me, Sean, with a few of my favorite clients. Next to me I have Angela, Jackie, Christina and Paris… a group of women who were able to share their experience, strength and hope with each other and myself. I love what I do and I love when good people let me into their lives to be a part of the solution to their problems. Thank you for allowing me to be a part of your lives and for being patient with me as we encountered any turbulence in the care planning process.”
– Sean Markie, Founder Helping Hands

“Sean has been with me from the beginning to the end, and without him, I don’t know where I’d be…”
– Jackie Giddens, Client

“I was referred to Helping Hands through “A Place for Mom” as an organization that could assist with care for low- income elderly. We were immediately put in touch with Megan and she has been a God send. She promptly returns calls, works diligently to come up with an action plan and really goes above and beyond to assist with what the client’s needs are given the limited resources. I cannot recommend them enough.”
– Kerry Hecht Labsuirs, Client

“Helping hands assisted our facility with getting back and knee braces for our residents through their insurance. Our residents were excited to get the equipment they needed at no cost to them. Helping Hands worked quickly and efficiently, and also helped repair and replace old wheelchairs for the residents who needed them. I’d recommend working with them to aid the residents in your facility.”
– Daisy Solorio, Sherman Oaks Rehab

“When I was reached by Megan and Sean, I felt I was in good hands. They worked quickly to get me a back brace and specialty shoes which helped my circulation. When I brought an issue to their attention, they were quick to help me with my concerns. I think they are wonderful, and I would recommend them to everyone I know, except they already helped them!”
– Peaches, Client

“Helping Hands is everything their name states. One telephone call is all it took for me to get help for a family member. Megan and Sean were both very helpful in the process of handling all of that was required and when it didn’t work out they jumped right back in and took the problem away and corrected it. Without the help of Helping Hands I do not know what we would have done to find the facility that we needed. When the first facility didn’t work out, Helping Hands stepped in and found us another without question. We are very pleased with the process, help and current facility. We recommend them on a scale of 1-10 as a 10.”
– Alan R. Giddens, Client

“I am the 44 yr. old son and primary caretaker of my now 83-year-old mother. Managing her healthcare needs and overall well-being are a significant part of my agenda. During one of the most strenuous and challenging times of my life- I was desperately seeking guidance and assistance through a senior healthcare system that can be perplexing at best. However, Sean Markie and the entire Helping Hands Team were outstandingly compassionate, knowledgeable and diligent throughout my entire ordeal. Helping Hands turned what was a shire Tragedy into a Triumphant Experience.

In times of crisis, you need answers/solutions and not questions; Helping Hands definitely has the answers to all your questions and concerns and if they don’t, they will find you the information that you need. Helping Hands truly lives up to Moniker, Logo and Name through the incomparable service that they provide. I, most highly recommend their services to anyone who has to care for a senior- loved one. I am truly grateful for this organization and I am excited, as well as confident, that anyone that encounters Helping Hands going forth will equally feel the same.

Thanks and God Bless-Helping Hands”
– EL Sanders, Client

“Just can’t say enough about your service and the people that are employed with Helping Hands. Especially, Sean Markie. In 2014, I reached out to “A Place for Mom” and in turn, they highly recommend “Helping Hands and Sean.” What a Heaven Sent! I can’t tell you how stressed I was trying to find a nursing facility on my own that was decent and close to my home. Sean Markie took the lead and within three weeks, my Mother was in a nursing home. Not any nursing home! Sean took the time and extra effort to get her close to me and a nice fit. In 2015, with medical conditions changing and age, I need to find a new home for Mom. Over time, I lost my contact notes regarding Helping Hands and Sean Markie. So, I reached out to A Place for Mom. Once again, they referred me to “Helping Hands” but, this time, no mention of Sean. I called Helping Hands, spoke with Keith Jones (lovely man) and he took my information, said he would present my mother’s position to the review board. A couple of days later, I called Keith Jones for a follow- up and he says, “I want you to talk to one of our Care Coordinator.” “Praise God”, there is Sean Markie, AGAIN!! I could not believe I was having a conversation with Sean!! Unbelievable, this young man is Awesome! Once again, he is helping to find a home for Mom, the same diligent, compassionate and knowledgeable person from our last contact. God does answers prayers!!

“Knowing that Helping Hands is all over the situation, gives me a bit of peace in my day.

Thank you, Thank You and God Bless the entire Staff at Helping Hands…”
– Nancy Cline, Client

“We worked with about five places before we contacted Helping Hands and Sean. All of the places we contacted before would never return our calls or offer us any valuable information. I was yelled at by two people from other agencies for asking basic questions. Discovering this place (Helping Hands), was a breath of fresh air. Sean personally visited a few of the assisted living facility’s we visited and answered every time we called. The professionalism and compassion that this company yields is uncanny. We received more information in the four brief phone calls with Sean then we did spending months playing phone tag with people placement agency’s that forgot we existed. We did not end up placing our mother in a facility because Sean contacted us with a more financially reasonable option.”
– Jaclyn Kortekaas, Client

“Since 2014, I have had the privilege of working with Helping Hands organization specifically in and near the Los Angeles area. Throughout the years, with the help of Nadine Gonzales, we have managed to help well over 30 to 40 patients. Some of these patients were elderly people who had medical problems that the family could not manage, issues with Alzheimer’s and Parkinson’s disease that was overwhelming for the family to help manage on their own, or reoccurring medical issue that has happened to our parents and grandparents since they are fortunate to be able to live a longer life. Many families try to do their best in taking care of their loved ones, particularly their elders, but at some point, it may become overwhelming and can actually cause the breakdown of the family itself. With the help of Nadine and Helping Hands, she provides an incredible amount of insight on medical issues that need to be addressed, family issues managing their life, and even placement issues of elder family members when the task becomes overwhelming for the families themselves. I am proud to have been able to work with Helping Hands and directly with Nadine in these few years and deliver assistance that is needed by many families and communities in and near the Los Angeles area.”

Sincerely,
– Shahab Attarchi M.D.

“Helping Hands Foundation is staffed with a dynamically loving group of people who are not only caring but are extremely professional! I called for assistance yesterday for an 89-year-old friend of mine, Betty, who was extremely concerned about her 71-year-old daughter, Toni, who has Kaiser and Medicare as insurance. We had been told by several skilled nursing facilities that they could not take Kaiser Insurance. Yet, Betty had been told that her daughter needed to leave the facility that she is in within the next 48 hours. Currently, Toni is in stage 4 cancer and cannot lift her legs to move them, notwithstanding that she cannot walk. Maria answered the phone at Helping Hands Foundation and she immediately put our hearts and minds at ease because she told us that if she was unable to help us she would do her best to assist us in finding someone who could. She also informed us that we did not have to be concerned with the rush tactics that the facility was imposing on us because we had rights. Maria took the time to input our case information into her system and assured us that we would hear back from her boss by the next morning. The following morning Sean emailed us to assure us that we did not have to be stressed by the forceful tactics of the facility and that he had a plan that would work for us through their palliative care program at Helping Hands Foundation. As it turned out, our call to Kaiser the prior day brought some relief to Betty’s mind when a Kaiser representative returned our call and assured Betty that she is going to see if she can find a Kaiser facility for Toni. Still, when I spoke with Sean later this afternoon, he assured me that if things do not work out with Kaiser, Helping Hands Foundation is still here to assist us. WHAT LOVE I felt, and continue to feel, from these loving individuals. Here is what I have to say to anyone and to everyone. You and Your Loved Ones are in Good Hands with the Helping Hands Foundation”

Most Assuredly,”
– Rev. Cassandra Spencer
Keep the faith and never stop believing

“My Brother was living in a residential care home for three years. Out of the blue, the care home notified us that they were closing their doors and gave all residents a 45-day notice to find a new home. We asked, ‘Move out to where?’ We solicited several senior placement consultants. As the days on the calendar flew by, no care home could be identified for my Brother who is low income. Each and every day, more and more phone calls were made, possible leads contacted, only to be passed along to yet another agency again. I was at the end of my rope yet I continued the hunt. It was overwhelming. Just as I was sure my Brother would be kicked out onto the street, the phone rang at the house. The gal identified herself as Paris and was calling back to do an ‘intake.’ This ended up being the help we prayed for. Paris went on to explain gathering the ‘intake’ information was the necessary first step. I was skeptical after sharing this type of information several times before. Lo and behold, Paris stayed true to her word and contacted me; my Brother met the criteria and Helping Hands LA would be able to help with placement. The Helping Hands Team continued to follow up as they said they would. For my Brother and our Family, the Team’s support was nothing short of a miracle. I still flash back to that phone call from Paris. She was so patient with me when I had no patience left. Paris helped me understand – the intake questions are the information the Helping Hands Team needed. Keep the faith and never stop believing; by providing the intake information you will be taking the first step to letting the Helping Hands Team assess and provide you and your loved ones with the care plan they need.”
– Steven Andrews, Client

“The purpose of this letter is to express our sincere gratitude and appreciation to your staff Ms. Jennifer Westmore and your organization for your compassion, caring and professional ethic toward the clients that you served in the community. I must admit that my situation has many unique obstacles on my aunt who has suffered from dementia and it has carried a big burden on us emotionally, your staff Jennifer has provided us with resources and guidance to reduce the crisis to a minimal outcome. As a staff of the Community Base Organization, I am really proud to support your cause and I highly recommend your Organization to our client throughout the Los Angeles and Orange County Resident.”

Respectfully Yours,
– Bampenh Bob Khek

“I just wanted to drop a quick note to express my sincere appreciation of the awesome team you have in Jerome Kitchen, Violet Abramyan and Alicia Mendez at the Helping Hands office. In a matter of less than 2 weeks, I have received all the information I’ve been looking for over 6 months. I have been trying to locate long-term senior care facts and paperwork for my aging mother and was getting frustrated with the lack of information I was faced with. I accidently stumbled upon your team and they have been absolutely helpful, courteous, friendly, patient and last, but not least, extremely professional in my dealings with them.

It really is a welcome change to talk to the knowledgeable people in your team. Keep up the good work.”

With much gratitude,
– Manoja

“I need to thank Sean Markie, for so much. Twice because of him my mother has found a place that will take good care of her. She was at Alhambra Health Care but unfortunately, her Alzheimer’s has progressed to a point where they could no longer give her proper care. She had an incident where she bit herself and was 5150’d a.k.a. put in a Psych Ward… because she bit herself she was deemed a danger to herself and because of insurance and safety rules they had to. It was one of the most painful times of my life to see my dear mother confused and terrified in that place.Then to make matters worse The Psych Ward ended up discharging my mother before I found a proper place for her and she was placed in a facility in Pomona two hours away from me. Sean and his business partner Paul and their hospice vendor Helen spent hours and literally made 100s of phone calls and in 3 days found a quality facility with an available bed who knew how to care for Alzheimer victims. By the way, the Ambulance that moved my mother to her new home was going to bill me 90% of the cost of her transport a huge expense that would have cost me thousands, Helen interceded and made clear that Medicare and Medical covered her transport. She has since been moved to Montrose Health Center that has the same level of quality care as Alhambre but this time is equipped to deal with her Alzheimer’s and all the behavioral challenges that come with it. She is near me so I can still be actively involved in her life and I know she is being properly cared for a huge relief and I am so grateful. The work that Shawn and all the people at Helping Hands LA are immeasurably valuable. I cannot thank them enough!

In love and gratitude”
– Nedra Gallegos, Client

“The hospital told us our elderly cousin David, with only a small Social Security income, had to be discharged immediately despite the fact that he was obviously not ready to be discharged and would be unable to successfully return to the room he had rented for over 10 years. His 87 year old Landlord was in poor health and did not want needed Home-Services coming to her home. We called many agencies who were unable to help and were fortunately referred to Helping Hands. We called Helping Hands at 9:00 AM on Friday. This was the day the Hospital insisted David was to be discharged or pay over $2,000 per day. David had no place to go. By 2:00 PM Friday, Nadine had found the perfect place for David and it was much closer to our residence. The facility had a Nursing Home, Rehabilitation, and Assisted Living all in one location. After a four week evaluation we will know what kind of help he needs. Her assistance was nothing short of a miracle and an answer to our prayers.”
– Jim and Charlotte, Very Grateful Clients

“I needed help finding a place for my 87 yr old mother who is a diabetic and needs to be tested before each meal / bedtime. Helping Hands took my mom’s information and needs. After several days as told I received not one not two but several agencies that can help my mother. They also mentioned VA assistance that can also help. I highly recommend Helping Hand for you with your elder care.
Thank you Helping Hands.”
– Kurt Bather, Client

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